Front Desk Coordinator (NE Columbia, SC)

Do you enjoy engaging new contacts and drawing them into your circle? Do you thrive in a multi-tasking environment that ensures the success of your team? Do you have the organizational skills to keep professionals on track as they move to both on-site and off-site meetings?

Sylvan Learning Center is seeking Front Desk Coordinator for approximately 15-20 hours a week. Sylvan has been helping students succeed for over 48 years and you will be the first impression for the many prospective customers and teachers who call or visit our NE Columbia location. You will ensure these prospects are comfortable, relaxed, and ready to engage!

This job is great for:

• Empty-nesters/retirees


• College students learning the ropes of education, marketing, sales, and customer service


• Moms who left the professional world and want to re-enter on a part-time basis


• Responsible high schoolers excited to work with kids of all ages and not afraid to interact with adults


• Anyone wanting to keep themselves busy while having fun

Typical Hours:

• Monday-Thursday afternoons, as early as 3pm and possibly as late as 7:45pm


• Most Saturdays as early as 9am to as late as 1pm


• Occasional events, varying from an all-day to just morning, afternoon, or evening

Responsible for day-to-day administrative admissions tasks such as:

• Phone reception


• Data entry (Must be able to type QWERTY at least 60wpm)


• Scheduling and rescheduling appointments via call or text


• Taking payments


• Outbound call campaigns


• Filing and center organization


• Some proctoring as needed


• Center supply management and inventorying as needed


• Center cleaning


• Other administrative tasks as assigned

Knowledge preferred:

• Experience using full suite of Microsoft Office applications and other standard business applications


• Knowledge of general office equipment such as copiers, printers, and office phones

Skills and Abilities Required:

• A constant smile with professional appearance, outgoing and approachable personality


• Enthusiastic, welcoming demeanor, strong customer service, interpersonal and communication skills


• Enjoys working with children and teens


• Strong computer data entry skills, willingness to learn operations software


• Creative and effective writing skills; Ability to proofread and edit copy


• Very strong organizational skills; Proven ability to manage multiple tasks and be flexible


• Ability to work well under pressure, maintain confidentiality and react to change productively while handling other essential tasks as assigned


• Ability to occasionally lift and/or move up to ten pounds

Be part of a cohesive team that values student success and customer care! Depending on experience and prior training, the Hourly rate will start at $11.00 to $11.50 (dependent upon experience), with pay increases for on-the-job training and performance.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.