Front Desk Coordinator/Exercise Specialist

Front Desk Coordinator / Exercise Specialist (Part-Time)

NEURO TOUR Physical Therapy is seeking a friendly, organized Front Desk Coordinator / Exercise Specialist for our Nashville clinic at Rock Nashville. This hourly, part-time position will start at approximately 10–12 hours per week, with pay of $17–$20 per hour based on qualifications and experience. The role combines patient service and front desk coordination with exercise and recovery support in a collaborative clinic setting.

About Us

NEURO TOUR Physical Therapy provides specialized physical therapy and wellness services to entertainers, dancers, and artistic athletes. Our Nashville team helps performers, entertainment professionals, and crew members stay healthy, strong, and ready for the demands of their work.

About the Role

As a welcoming first point of contact, you will help patients feel comfortable, keep appointments and clinic operations organized, and support the physical therapist with prescribed exercise programs and recovery services. This opportunity is a good fit for someone with an interest or background in exercise science or kinesiology who enjoys both patient interaction and administrative work.

Front Desk Responsibilities

• Warmly greet patients and visitors, answer calls, and respond to scheduling inquiries with professional telephone etiquette


• Schedule and confirm appointments, notify the therapist of patient arrivals, and coordinate patient flow.


• Register new patients and maintain accurate patient demographics, intake information, and payment details in the clinic system


• Discuss services, treatment options, and various aspects of NEURO TOUR’s menu with potential patients and customers


• Facilitate sales of membership packages and services and products.


• Protect patient confidentiality and keep the front desk organized and welcoming.

Exercise and Recovery Support

• Assist the physical therapist with prescribed exercise programs, recovery activities, and wellness services within the role’s training and responsibilities.


• Guide clients through therapist-directed exercises, using knowledge of anatomy, biomechanics, and proper movement technique


• Prepare, organize, and maintain exercise and recovery areas, including equipment setup and cleaning.


• Communicate patient questions or concerns to the physical therapist and collaborate with the clinical team to provide a positive patient experience.

Qualifications

• Degree or coursework in Exercise Science, Kinesiology, or a related field preferred.


• Knowledge of anatomy, biomechanics, and exercise principles.


• Personal training experience or certification is a plus.


• Prior front desk, customer service, scheduling, or healthcare administrative experience preferred.


• Strong communication, organization, and attention to detail, with comfort using computers and learning clinic software


• Ability to balance administrative responsibilities with exercise support, work independently, and contribute as part of a team


• Dependability and availability to work in person at our Nashville clinic for approximately 10–12 hours per week to start.