Front Desk Coordinator/Receptionist

Smith + Howard is a family of companies that offers tax, audit, accounting and advisory and wealth management services.  We are headquartered in Atlanta with offices across the Southeast, while still offering a local firm flavor.

We offer competitive pay, excellent training opportunities and great benefits.  You can help influence our culture and have the support and dedication from our leaders to help you achieve your career goals.  Smith + Howard provides a great opportunity for professional growth and advancement within one of the nation’s top accounting firms.

If you are ready to make a career move and join a firm consistently named an “AJC Top Workplace” and a “Best of the Best Firms” (Inside Public Accounting), we invite you to complete our employment application.

Summary

This role serves as the first point of contact for guests and callers.  The Receptionist will manage front-desk operations, provide administrative support to the operations team, and ensure a welcoming and professional office environment.  The ideal candidate has a professional demeanor, upbeat disposition, excellent communication and computer skills, is reliable and comfortable multitasking.

Essential Functions

• Open and close the office daily.


• Greet and welcome guests in a courteous and professional manner, maintaining a welcoming experience.


• Keep public-facing areas and conference rooms tidy, stocked and meeting-ready.


• Answer, screen, and direct phone calls and emails.


• Receive, sort, and distribute mail and deliveries; process outgoing mail accurately and on-time.


• Maintain office supply inventory and place orders as needed.


• Ensure proper setup and stocking of conference rooms, waiting area and café.


• Work with various departments throughout the year to schedule and set up group meals and get togethers.


• Support general administrative tasks, such as filing, data entry, and document preparation, for the operations team.


• Order, receive and set up busy season and other meals as needed.


• Follow company procedures for security, confidentiality, and visitor management.

Position Requirements

• High school diploma or equivalent


• Proven experience as a receptionist, front desk representative, or similar role


• Excellent verbal and written communication skills


• Strong organizational and multitasking abilities


• Proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools


• Professional appearance and customer-service-oriented attitude.


• This is an on-site role; remote work is not permitted