M

Front Desk Customer Service - Portsmouth, N

salary Salary :

$17 - 19 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Front Desk Customer Service - Portsmouth, N

Westaff is hiring Front Desk/Customer Service Associates in Portsmouth, NH



Primary Duties:



  • Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports,

  • Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guests requests (e.g. linen exchanges)

  • Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area

  • Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.

  • Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.

  • Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.

  • Other duties as assigned.



Preferred Qualifications



  • Minimum of one year in customer service, hotel operations experience preferred.

  • Proficient computer skills

  • Excellent communication skills

  • Strong organizational, time management, and problem-solving skills

  • Proactive in solving problems.


Original job Front Desk Customer Service - Portsmouth, N posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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