Front Desk/Data Entry Specialist (Hanscom AFB – Government Contract)
Location: Hanscom Air Force Base, Bedford, MA
Status: Full-Time, Monday–Friday, 8:00 AM – 4:00 PM
Pay: Competitive hourly rate (based on experience)
Start Date: On or before September 30, 2025
Are you a professional with strong administrative skills and a passion for supporting military families? Augustine Angels is seeking a Front Desk/Data Entry Specialist to support the Military & Family Readiness Center (M&FRC) at Hanscom AFB. This is a long-term government contract opportunity for a polished, dependable, and tech-savvy individual with strong customer service and data entry skills.
Responsibilities:
- Greet visitors and answer incoming calls at the M&FRC front desk
- Direct clients to appropriate staff and programs
- Schedule appointments for workshops and classes (including Transition Assistance Program - TAP)
- Perform accurate data entry into government systems (AFFIRST and DOD TAP)
- Send reminder emails for upcoming events
- Maintain a clean, organized front desk environment
- Generate monthly usage reports and ensure all guests sign in
Requirements:
- U.S. Citizen (required to obtain base access and a government-issued CAC)
- High school diploma or equivalent
- 1+ year of customer service experience in an office or administrative setting
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to learn and navigate web-based systems (training provided)
- Excellent verbal and written communication skills
- Professional, reliable, and organized
- Ability to pass a federal background check and security screening
Preferred:
- Prior experience working with military families or within a military environment
- Familiarity with scheduling software or government systems
We Offer:
- Competitive hourly rate
- Federal holidays off
- 40 hours per week, stable daytime schedule
- Opportunity to work on a long-term federal contract
- Supportive team culture
Apply Now:
- If you meet the qualifications and are interested in being part of a meaningful support mission at Hanscom AFB, please submit your resume and three professional references.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.