Front Desk/Data Entry Specialist (Hanscom AFB – Government Contract)
Location: Hanscom Air Force Base, Bedford, MA
Status: Full-Time, Monday–Friday, 8:00 AM – 4:00 PM
Pay: Competitive hourly rate (based on experience)
Start Date: On or before September 30, 2025
Are you a professional with strong administrative skills and a passion for supporting military families? Augustine Angels is seeking a Front Desk/Data Entry Specialist to support the Military & Family Readiness Center (M&FRC) at Hanscom AFB. This is a long-term government contract opportunity for a polished, dependable, and tech-savvy individual with strong customer service and data entry skills.
Responsibilities:
- Greet visitors and answer incoming calls at the M&FRC front desk
- Direct clients to appropriate staff and programs
- Schedule appointments for workshops and classes (including Transition Assistance Program - TAP)
- Perform accurate data entry into government systems (AFFIRST and DOD TAP)
- Send reminder emails for upcoming events
- Maintain a clean, organized front desk environment
- Generate monthly usage reports and ensure all guests sign in
Requirements:
- U.S. Citizen (required to obtain base access and a government-issued CAC)
- High school diploma or equivalent
- 1+ year of customer service experience in an office or administrative setting
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to learn and navigate web-based systems (training provided)
- Excellent verbal and written communication skills
- Professional, reliable, and organized
- Ability to pass a federal background check and security screening
Preferred:
- Prior experience working with military families or within a military environment
- Familiarity with scheduling software or government systems
We Offer:
- Competitive hourly rate
- Federal holidays off
- 40 hours per week, stable daytime schedule
- Opportunity to work on a long-term federal contract
- Supportive team culture
Apply Now:
- If you meet the qualifications and are interested in being part of a meaningful support mission at Hanscom AFB, please submit your resume and three professional references.