Front Desk Dental Coordinator

Gambacorta Dental & Associates in Buffalo, NY is seeking a Front Desk Coordinator to join our family!

About Us:
We are a family oriented, patient-centered dental practice in the heart of Buffalo, NY. Our team works together to provide exceptional dental care in a warm, welcoming environment, all while having fun along the way! We're seeking a friendly, organized, and motivated Front Desk Coordinator to be the face of our practice and ensure every patient enjoys an excellent experience from the moment they walk through our doors.

Responsibilities include:

• Use of multi-line phone to make, answer, and direct phone calls.


• Posting and submitting insurance claims.


• Coordinate appointments to maximize the daily production goal.


• Monitor the schedule throughout the day to ensure that it runs smoothly.


• Explain treatment options and procedures.


• Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.


• Work with the dentist to determine options for completion or treatment.


• Present the patient with all options and a financial estimate for all options.


• Check accounts balances of patients coming in and prepare to discuss any monies due.


• Work with insurance companies to approve dental and medical procedures.


• Receive and enter payments to appropriate accounts.


• Balance cash, match bank deposit slips, and receipts daily.

Requirements/Competencies

• Open Dental experience preferred


• Knowledge of dental procedures preferred


• Dental insurance experience is required.


• Basic knowledge of Microsoft Word and Excel and dental software.


• General knowledge of proper grammar, punctuation, and spelling.


• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.


• Dental office experience is preferred


• Ability to work both independently and cooperatively in a team setting.

Location: 750 Dick Rd, Cheektowaga, NY 14225

Schedule & Pay/Benefits:

• 
  
  Monday: 8:00 AM – 5:00 PM
  
  


• 
  
  Tuesday: 8:00 AM – 6:00 PM
  
  


• 
  
  Wednesday: 9:00 AM – 7:30 PM
  
  


• Thursday: 8:00 AM - 5:00 PM


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  Friday: 8:00 AM – 2:00 PM
  
  

Compensation: Competitive Hourly wage of $18-21/hour