Front Desk Guest Ambassador

• Answer patient questions and provide information on procedures and wait times (35%)
  
• Create a welcoming experience by greeting patients and providing exceptional service (35%)
  
• Direct guests and manage patient registration (10%)
  
• Promote and educate patients about available services (5%)
  
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
  
• Maintain clean waiting areas and perform general cleaning duties (10%)
  

• Attend marketing team meetings to stay informed on new initiatives
  
• Compile and maintain reports as needed
  
• Other duties as assigned
  

• Education: Bachelor’s degree preferred
  
• Work Experience: Prior experience in customer service, front desk, or reception, ideally in hospitality
  
• Skills: Strong verbal and written communication skills, with the ability to simplify information for patients
  

• Standing and sitting for extended periods
  
• Ability to occasionally lift items over 25 lbs.
  

• Competitive Pay
  
• Comprehensive Benefits: 401(k), Health, dental, and vision insurance; company paid life insurance and more!
  
• Paid time off
  
• Advancement Opportunities with a growing company
  
• Supportive Work Environment focused on employee and patient satisfaction
  

Requirements

• Education: Bachelor’s degree preferred
  
• Work Experience: Prior experience in customer service, front desk, or reception, ideally in hospitality
  
• Skills: Strong verbal and written communication skills, with the ability to simplify information for patients
  

Benefits

• Competitive Pay
  
• Comprehensive Benefits: 401(k), Health, dental, and vision insurance; company paid life insurance and more!
  
• Paid time off
  
• Advancement Opportunities with a growing company
  
• Supportive Work Environment focused on employee and patient satisfaction