Front Desk Guest Ambassador/Tech Assistant

Now Hiring: Front Desk Guest Ambassador / Tech Assistant

Location: Gate Parkway Center | Jacksonville, FL
Schedule: Full-Time (Mon, Tue, Thu | 7:00 AM – 7:00 PM)

Join the #1 Outpatient Imaging Provider in Northeast Florida!

Precision Imaging Centers is expanding, and we’re looking for compassionate, detail-oriented individuals to join our Gate Parkway team. This hybrid role combines front desk responsibilities with hands-on support for our imaging technologists, including IV starts as needed, and cross-training to educate and offer patients genetic testing services.

Whether you’re looking to grow your healthcare career or gain valuable experience, this role offers flexibility, mentorship, and the chance to make a meaningful impact every day. 

Position Overview

As a Front Desk Guest Ambassador / Tech Assistant, you’ll be the first point of contact for patients while also assisting technologists with imaging procedures and clinical support. You will help ensure smooth administrative and clinical operations, create a welcoming environment, and support patient education initiatives, including genetic testing offerings.

Key Responsibilities

Front Desk / Guest Ambassador Duties:

• Greet patients warmly and provide a positive first impression
• Register patients, update insurance and personal information
• Schedule appointments efficiently and manage phone inquiries
• Handle payments and process financial transactions accurately
• Promote available services, including genetic testing, and educate patients
• Encourage patient feedback and reviews
• Maintain a clean and organized reception area

Tech Assistant Duties:

• Assist technologists with patient care, including IV starts as needed (will train the right candidate)
• Prepare patients for imaging procedures and support during imaging sessions
• Transport patients safely and ensure comfort during exams
• Stock exam rooms and maintain cleanliness of clinical areas
• Support technologists and center operations to maintain efficiency

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred
• 2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced healthcare setting
• Willingness to work full-time or PRN as needed
• Ability to stand/sit for extended periods and lift up to 25 lbs

Why Join Precision Imaging Centers?

• Work with the leading outpatient imaging provider in Northeast Florida
• Competitive pay with bonus opportunities
• Flexible scheduling for work-life balance
• Comprehensive benefits: medical, dental, vision, 401(k), life insurance
• Free imaging for employees and dependents
• Paid time off and paid holidays
• Growth and advancement opportunities in a supportive, patient-focused environment
• Recognition & referral bonuses
• Great Place to Work® certified

Be part of a team delivering Exceptional Clarity and Superior Care.
Apply today and start your career with Precision Imaging Centers!

• High school diploma or equivalent; Bachelor’s degree preferred
• 2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks
• Strong verbal, written, and interpersonal communication skills
• Ability to multitask in a fast-paced healthcare setting
• Willingness to work full-time or PRN as needed
• Ability to stand/sit for extended periods and lift up to 25 lbs