Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel.
The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.
Responsibilities:
- Supervise front desk staff
- Respond to guest concerns and resolve them appropriately
- Coordinate with other departments within the hotel to ensure guest satisfaction
- Anticipate the needs of guests and build rapport
- Uphold the highest standards of cleanliness, sanitation, safety, and conduct
- Maintain accurate records of registration and payment information
Qualifications:
- High school diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
About Lake Como
Lake Como is a Family Nudist Resort, offering a unique, clothes-free recreation experience in a 200-acre nature park. While employees are required to remain clothed, you will be interacting with guests, members, and shareholders who may be nude. Our resort is dedicated to providing a welcoming space for naturists of all backgrounds, and it’s important to note that all guests undergo a background check as part of our commitment to maintaining a safe, family-friendly environment.
Lake Como opened as a nudist park in 1941, and has since then been a haven to those seeking a relaxing, clothes-free experience in a natural park setting, at the same location just north of Tampa, Florida. In 1997 Lake Como was re-organized as Lake Como Co-op Inc:, and is now a cooperative owned by 100+ nudist residents. Lake Como welcomes visitors for the day, for a vacation, or for the season.
Lake Como Co-op Mission Statement
To preserve and promote our family nudist lifestyle and community, establish a positive image with government and community leaders, and cultivate our natural beauty while promoting environmental responsibility as a legacy for our future generations.
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