Front Desk Hospitality Specialist

Phoenix Home Care is currently seeking a dynamic Front Desk Hospitality Specialist for our Overland Park, KS office!

As the front-line representative for Phoenix Home Care, this candidate must be highly organized, detailed-oriented, be able to multi-task and think on their feet in a fast-paced, demanding and rewarding position. Must have a good phone presence, be able to handle a high volume of calls daily and have excellent attendance and punctuality.

Benefits:

• $18-20/hr
• Monday-Friday 8am-5pm No Weekends!
• Health Benefits: Medical, Dental, Vision, etc. 
• Spousal and Family Insurance Benefits 
• PTO 
• Continuing education opportunities 
• Employment recognition programs 
• Great culture! 
• Hiring Immediately! 

Job duties:

• Represents the department in a courteous and professional manner.  
• Answering a high volume of calls.  
• Performs support duties related to hospitality and providing a welcoming atmosphere.  
• Respond to client/employee problems by getting the connected to the correct department  
• Prepares and submits timely written documentation and reports as required by policy.  
• Performs clerical functions.  
• Assist with information gathering and problem resolution when client or employee concern/ complaints are presented.  
• Performs other related duties as assigned by Supervisor/Manager. 

What does it take?

• Patient & Attentive Listener with a Positive Attitude
• Initiative-driven individual who looks for opportunities to make daily office tasks enjoyable
• Genuine Care for People: This position is responsible for many first impressions; we only get one first impression!
• Interacting with client families and field staff, as well as business partners and vendors
• Prior office experience is a plus
• Ability to handle a multi-line phone system
• Professional appearance and demeanor
• Knowledge of Excel and Word required
• Must work well within a team as well as be a self-starter
• Someone that seeks out opportunities to assist others
• Previous Administrative Support experience highly preferred

We’re taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.