Front Desk Liaison

Job Title: Front Desk Liaison

Location: Albany, LA

Position Type: Full-Time | Hourly

Industry: Automotive / Diesel Repair

Position Overview

We’re looking for a dependable Front Desk Liaison to support our office operations. This role is strictly support-based — assisting the service writers, office staff, and management by keeping the front desk organized, professional, and running smoothly.

This position is ideal for someone who’s friendly, detail-oriented, and thrives in a fast-paced shop environment without the pressure of sales or decision-making.

Key Responsibilities

• Greet customers professionally (in person & by phone)
• Answer and route incoming calls appropriately
• Assist service writers with basic administrative tasks
• Schedule appointments and relay messages accurately
• Maintain front office organization and cleanliness
• File paperwork, scan documents, and enter basic data
• Support daily office flow as needed (no sales responsibilities)

What This Role Is NOT

• Not a service writer
• Not a sales or commission role
• No estimating or pricing responsibilities
• No management duties

This is a support position only.

Qualifications

• Strong communication and people skills
• Basic computer knowledge (email, scheduling, data entry)
• Professional appearance and attitude
• Reliable, punctual, and team-oriented
• Prior front desk or office support experience is a plus, but not required

Pay & Schedule

• Hourly Pay: Competitive, based on experience
• Schedule: Monday–Friday (day shift)
• Benefits: Consistent hours, stable work environment, supportive team

Why Join Us

• Low-stress, clearly defined role
• Supportive office and shop team
• Opportunity to gain experience in a growing operation
• Respectful, professional work environment

Work schedule

• 10 hour shift

Supplemental pay

• Safety bonus
• Tips

Benefits

• Other
• Employee discount