Front Desk - Medical Office

South Florida Orthopaedics & Sports Medicine is a thriving, private orthopaedic practice serving patients all along the Treasure Coast. As our practice continues to grow, we have new Front Office opportunities for check-in and check-out in our Stuart office. This is an excellent opportunity for an outgoing, friendly, enthusiastic individual who thrives in a fast-paced environment. Interested candidates must have a strong work ethic and a positive attitude.

Job Summary:

• Greets all patients and family members to the office, in a friendly manner, welcoming patients and their family members.
• Consistently demonstrates superior customer service. Makes every effort to provide an excellent experience for the patient.
• Completes all required steps for proper check-in and/or check-out of patients, including assisting patients with navigating throughout the office, announcing visitors for service departments, and providing general assistance in the spirit of outstanding customer service.
• Collects co-pay or balance from patient; schedules follow-up appointments as necessary.
• Completes daily reporting of reconciliation of charges, fee tickets and payment methods.
• Familiarity with verification, authorization and posting charges.
• Cross-trains in all front office positions and provides coverage where needed.

Hours vary between 7:00 am and 5:30 pm, Monday through Friday, depending on position and location.

We are a progressive, friendly office, and offer competitive compensation, as well as a comprehensive benefits package including medical, dental, vision, 401K, paid time off, paid holidays, uniform allowance, and more! Please visit our website at www.SouthFlaOrtho.com to learn more about our practice.

Background/Experience/Requirements:

• Must be friendly and professional, organized and patient-focused.
• Enjoys working in a busy, fast-paced environment.
• Demonstrates a positive attitude and can successfully interact with a variety of personalities and work styles.
• Prior medical office experience, including front office responsibilities, preferably for a physician group.
• Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
• Able to demonstrate knowledge of insurance plans.
• Solid computer skills.
• EMR experience.
• Strong math skills with attention to detail.
• Flexible scheduling to cover shifts in all locations.

Physical Demands:

• Primarily sedentary, sitting.
• Use of general office equipment – keyboard, telephone, scanner, copier
• Periodic lifting, stooping, carrying less than 25 lbs.