Front Desk Office Assistant

Are you looking for?

• Time back in your day
• Flexible schedule 
• Paid time off
• Fun working environment 
• Tuition reimbursement 
• Growth & development

An integral part of our agency, the Front Desk Office Assistant sets the tone for the visitor experience at FNIC. As the first and the last person clients see when they visit the office, the Front Desk Office Assistant is instrumental in making sure they have a positive experience. No insurance experience? No problem! We’re looking for an eager multi-tasker who loves working on a great team and building relationships.

What’s the work like?

You will...

• Welcome visitors by greeting them, in person or on the telephone in a professional, friendly and hospitable manner and assisting them with their needs
• Coordinate agency hospitality including ordering flowers, gifts, and catering services
• Manage office supply inventory, ordering, and receiving
• Maintain lobby and convenience center daily; replenishing supplies, coffee, etc. as needed
• Manage conference room schedules
• Provide general clerical support and assistance including processing incoming/outgoing mail, electronic distribution of company documents, printing, copying, scanning, preparation of office documents, and large mailings
• Assist with planning and facilitation of hosted events, including guest lists, invitations, venue preparation, and event production
• Any other special projects and duties as assigned
• Provide backup and/or support to other members of the Administration team, when needed
• Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
• Maintain regular and consistent attendance
• Complete monthly expense reports for the office expenses

Okay, so what’s in it for me?

While we expect a lot from our employees at FNIC, we also provide a lot in return.

• Competitive Pay: We strive to pay our employees a competitive market compensation 
• Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
• Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life. 
• Flexibility: Time back in your day? We got you. A 37.5 work week as well as PTO starting at 3 weeks/year.
• Wellness: Mental health support and resources are available through our free EAP program. You can also stretch away the stress 24/7 by participating in workout classes (available to remote employees too!) or accessing our Omaha in-office gym.
• Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals. 
• Fun working environment: Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few! 

What do I need to know?

You have to have…

• high school diploma or equivalent 
• one year prior administrative assistance or equivalent work experience.
• ability to multi-task 
• excellent verbal communication and phone etiquette skills 
• excellent customer service skills 
• proficiency in Microsoft Office products (Word, Excel, PowerPoint) and electronic mail system (Outlook) 
• proficiency in office equipment such as computer, copier, phone and fax machine 
• regular and consistent attendance 
• ability to observe safety and security procedures and use equipment and materials properly 
• ability to conform with and abide by all workplace policies, work procedures, and instructions 
• ability to establish and maintain effective working relationships with company employees and external contacts