Front Desk Reception and Test Proctor

Position Summary

The Front Desk Receptionist and Test Proctor supports the Admissions Department by overseeing daily front office operations and ensuring a professional, welcoming experience for visitors and prospective students. This role is responsible for exam proctoring, appointment coordination, data tracking, and general administrative support. The ideal candidate is a self-starter who thrives in a team-oriented environment, demonstrates strong customer service skills, and maintains a high level of organization and attention to detail.

Essential Functions:

• Manage the reception area to ensure effective internal and external communications while maintaining a professional and welcoming environment.
• Proctor admissions and make-up exams in a secure, distraction-free setting.
• Gather, organize, and maintain data related to Admissions activities and applicant files.
• Review and summarize reports to identify trends and keep department leadership informed.
• Maintain both electronic and physical files for incoming cohorts, tracking required documentation and following up as needed.
• Assist with planning, coordinating, and executing department meetings and special events.
• Take accurate meeting minutes and distribute them to appropriate stakeholders in a timely manner.
• Coordinate scheduling and appointments for department leadership.
• Participate in special projects and perform other related duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• Demonstrated excellence in customer service and interpersonal communication.
• Strong computer skills, including proficiency in Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Working knowledge of standard office procedures, protocols, and equipment.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Detail-oriented with the ability to handle confidential information with discretion.
• Ability to work independently while contributing effectively to a collaborative team environment.

• Compensation: $21.00–$23.00 per hour. Compensation is based on education and experience.

Conditions of Employment:

• A job-related assessment may be required during the interview process.
• Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted).
• Employment verification will be conducted to validate work experience per accreditation standards.
• Offers of employment are contingent upon the successful completion of a background check.
• Official transcripts are required prior to hire. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service to determine U.S. degree equivalency and applicable subject-area coursework.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment:

• Standard office/classroom/lab or clinical setting.
• Duties are typically performed while sitting at a desk or computer workstation.
• May include time spent in skills labs or bedside environments as required by the program.
• Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines.

Physical Demands:

• Regularly sits for extended periods.
• Physical ability to perform program- or department-related duties.
• Proficient in using electronic keyboards and office equipment.
• Effective verbal communication via phone and in person.
• Ability to read fine print, operate computers, and understand voices clearly.
• Able to lift, carry, and/or move objects weighing 10–25 pounds as needed.

Employee Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Exciting university events
• Seasonal motivational health and wellness challenges
• Work/Life Balance initiatives
• Onsite wellness program / Staff Chiropractor
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)

Institutional Values:

• Diversity and Inclusion: Stanbridge University’s motto, “Strength through Diversity,” reflects our deep commitment to honoring the diverse backgrounds of our students, faculty, staff, and surrounding communities. We strive to build an inclusive learning environment and uphold anti-discrimination practices in all aspects of university life.
• Innovation and Technology: We embrace cutting-edge technology to enhance student learning through interactive, hands-on experiences, including virtual reality and simulation labs—ensuring students are prepared for the demands of modern healthcare practice.
• Community Engagement: Through initiatives such as Stanbridge outREACH, students are empowered to give back to local and global communities, cultivating compassion, civic responsibility, and social awareness.

Equal Opportunity Employer:

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. All qualified applicants are encouraged to apply.