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Front Desk Receptionist

icon building Company : Cpp Careers
icon briefcase Job Type : Full Time

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Job Description - Front Desk Receptionist

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. We are seeking a Front Desk Receptionist to join our team at Shewmake Plastic Surgery  located in Little Rock, AR with a passion for collaboration and helping patients achieve their goals. Must have a love for the aesthetic industry, a willingness to learn and train, and an eagerness to build and grow with us! Responsibilities:  Customer service: Greeting patients, checking them in and out, and providing information about treatments  Sales: help to sell retail products by offering our services (membership, weightloss, skincare products, lasers, etc…) to our patients. Appointments: Scheduling appointments, coordinating future appointments, and keeping patients on schedule  Billing: Processing billing paperwork, and collecting payments Inventory: Ensuring the office is stocked with inventory  Patient preparation: Helping prepare patients for medical treatments (if needed) Communication: Answering phone calls and emails, and writing follow-up emails  Office management: Maintaining the front desk area, managing the reception area, and participating in staff meetings  Medical records: Maintaining medical records  Product sales: Selling products  Office events: Assisting with office events Qualifications: Knowledge of medical terminology, cosmetic procedures, and skincare products 2 Year Experience as a Front Desk experience medical office or medical spa setting Experience answering phones in a medical office environment Excellent communication, organizational, and management skills Must have proficient computer and typing skills Benefits: Attractive incentive-based compensation structure 401K with company match PTO Medical, Dental, Vision and additional insurance Much more!
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