Front Desk Receptionist

Alinea Medical, a top-rated medical spa and cosmetic surgery clinic located on prestigious Fifth Avenue in Manhattan, NYC, is seeking a passionate and experienced Front Desk Receptionist to join our growing team.

Key Responsibilities

• Answer incoming calls, texts, and online inquiries promptly and professionally.
• Schedule consultations, treatments, and follow-up appointments.
• Send reminders to minimize no-shows and keep the calendar optimized.
• Follow up with leads, including those who have not yet scheduled or committed.
• Provide accurate information about services and procedures.
• Process payments and manage appointment records.
• Encourage patient reviews and maintain excellent customer satisfaction.
• Coordinate with clinical and administrative staff to ensure smooth daily operations.

• Bilingual proficiency in English and Spanish.
• 2+ years of front desk experience working in a medical spa, plastic surgery clinic, or similar aesthetics environment.
• Strong communication skills — friendly, clear, and persuasive.
• High attention to detail and excellent follow-through.
• Confident using technology and managing tasks within CRM and scheduling platforms.
• Organized, reliable, and able to prioritize in a fast-paced environment.

Bonus points:

• Additional education, training, or certification in medical office administration.
• Patient coordination experience.

• Salary: $50,000–$70,000 per year, commensurate with experience and qualifications.
• Benefits: Competitive package including health benefits, performance bonuses, professional development opportunities, and more.

Wisevu Inc. is a recruitment agency for medical practices and manages the hiring process on behalf of Alinea Medical.

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