Front Desk Receptionist

Social Service agency is looking for a Front Desk Receptionist for full-time (30-40 hours) position.

Working Hours:

• Monday-Friday between the agency's hours 7am-9pm.

Requirements:

• The ideal candidate must be proficient in computer usage, have excellent communication skills: both written and verbal, be detail-oriented and maintain a professional demeanor.


• Must be a flexible multi-tasker and a team player. Must have experience handling multiple phone lines.


• Have a cheerful phone personality.


• Must be well organized and present a neat and well-groomed professional appearance.


• Background check for criminal, driving, and employment verification are required upon hire.


• Must be able to fluently read, write and understand the English language.


• Must undergo a pre-employment drug screen, and random testing during employment.

Responsibilities:

• Responsible for operation of the switchboard and paging system, to answer all incoming call and redirecting them as needed.


• Greet Visitors and give direction to customers, visitors and guests.


• Be accountable for billing documents.


• Collect copays and insurance information as directed.


• Remind patients about their appointments and update calendar and appointments immediately.


• Be proficient in MS Office, email.


• Be able to perform other clerical duties as requested.