Front Desk Receptionist

Company : Timeless Glow Studio Corp

Job Type : Full Time

Delray Beach, Fl

Number of Applicants

000+

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Job Description - Front Desk Receptionist

We are seeking a front desk receptionist for an established Day SPA in the beautiful city of Delray Beach Florida. The ideal candidate loves working with clients and assisting the SPA technicians. Below are some of the tasks the Front desk receptionist will be responsible for:

1. Client Reception and Customer Service

Greet clients warmly upon arrival
Check Clients in for the scheduled appointment
Offer beverages
Escort clients to the appropriate technician when needed
Maintain a calm, welcoming SPA athmosphere

2. Phone and Communications

Answer incoming phone calls professionally
Provide information about SPA services, pricing and availability
Book new appointment
Confirm upcoming appointments
Reschedule appointments when necessary
Take messages for technicians
Respond/return voice messages

3. Appointment Management

Operate the the Vagaro booking app
Take client booking request and insert into booking application
Make certain client are provided reminders about the their appointment
Insert new client information in the booking app
Update existing client information in the booking app.
Verify the booking schedule is in order and no errors or double bookings
Print booking schedule when requested by technicians or office manager

4. Client Checkout and Payment

Process client Payments (cash, Zelle, cheques and other methods)
Provide receipts id requested
Tally the services dollar amount by technicians at the end of the day
Balance the cash drawer at the end of the day

5. Retail Sales Support

Process retail purchases
Keep the retail display clean and organized

6. SPA Operational Support

Start laundry loads as needed
Fold and organize clean laundry
Keep reception and waiting area tidy
Restock supplies
Light cleaning of front desk and waiting area.

7. Team Communication

Inform Technicians of schedule changes
Inform technicians of new appointments
Inform the SPA manager of missing or low supplies

8. Opening Duties

Turn lights on, music, and booking Ipad
Prepare cash box
Check the day's schedule
Ensure waiting area is clean and tidy
Ensure there is adequate hand towels, toilet paper and other supplies in the bathroom

9. Closing Duties
Balance cash drawer
Confirm next day's appointments
Tidy reception area
Start laundry loads
Turn off lights, music and

Original job Front Desk Receptionist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Front Desk Receptionist

Job Description - Front Desk Receptionist

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