Front Desk Receptionist

Front Desk Receptionist - Full-Time

Compensation: $15-$17 per hour

POSITION OVERVIEW:

The Front Desk Receptionist is the first point of contact for patients and visitors, ensuring a welcoming and professional experience in a fast-paced medical and weight loss clinic. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, handling inquiries, and maintaining organized patient records. Strong communication, multitasking, and organizational skills are essential to providing excellent customer service and supporting daily clinic operations.

ESSENTIAL JOB FUNCTIONS:

• Greet patients and visitors in a professional and friendly manner.
• Check-in and check-out patients efficiently.
• Answer incoming calls, respond to inquiries, and direct messages appropriately.
• Schedule appointments and manage patient records.
• Perform clerical duties such as scanning, copying, faxing, and data entry.
• Maintain a clean and organized front desk and waiting area.
• Assist with administrative tasks as needed.
• Provide general support to office staff and management.

MINIMUM QUALIFICATIONS:

Education and Experience:

• High school diploma or equivalent required.
• Previous experience in a medical office, customer service, or receptionist role preferred.
• 2+ years of experience preferred.

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills.
• Excellent phone etiquette and customer service skills.
• Ability to multitask and work efficiently in a busy environment.
• Proficiency in basic computer applications and office equipment.
• Passion for health and wellness.

WORKING CONDITIONS:

• Professional medical office environment.
• Requires extended periods of sitting, standing, and computer use.
• Schedule includes weekday and weekend shifts, with hours between 7:45 AM – 7:45 PM (Monday-Friday) and 7:45 AM – 2:00 PM (Saturday rotation).

COMPENSATION & BENEFITS:

• Pay: $15–$17 per hour
• Benefits include:
• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Employee discounts

Main Office Hours of Operation:

Monday: 8:00 am - 6:00 pm

Tuesday - Wednesday: 8:00 am - 5:30 pm

Thursday: 8:30 am - 6:30 pm

Friday: 8:00 am - 6:00 pm

Saturday: 7:45 am - 1:00 pm

Work schedule

• Weekend availability
• Day shift
• 8 hour shift

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount