Front Desk Receptionist

Making a difference and helping kids shine, one session at a time.

At Associates in Pediatric Therapy (APT), we don’t just offer therapy, we build brighter futures through compassionate, individualized care. As a Patient Coordinator with APT, you’ll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).

Amazing Benefits! Health, dental, vision, 401(k) match, PTO, life & disability insurance

What you'll do:

• Welcome patients and visitors in person and on the telephone, answering inquiries or referring to other staff. 
• Assist in scheduling appointments for new and existing patients in the electronic medical records system (EMR). 
• Assist patients checking in for appointments using the kiosk when necessary. 
• Collect co-pays for current visit or balances from prior visits. 
• Ensure all patient paperwork and insurance information in patient’s chart is up to date, providing new paperwork for completion when needed. 
• Support & train volunteers. 
• Ensure the waiting room is always tidy, by vacuuming or mopping, clearing trash or picking up toys as necessary. 
• Open and sort mail, distribute faxes; deliver outgoing mail to post office at the end of the day if needed. 
• Maintain adequate supplies for current location, requesting replenishment through corporate office as needed. 
• Other clerical duties as assigned by management. 

 What We’re Looking For:   

• High school graduate or equivalent. 
• Must have at least two years of experience in a medical office setting. 
• Must have demeanor and compassion to work with pediatric special needs patients. 
• Excellent oral and written communication skills. 
• Prior electronic medical records (EMR) experience helpful. 
• Ability to use discretion in handling confidential information. 
• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times. 

See why we are proud to work at APT:

Watch the Video:

https://youtu.be/pnW1r9wp5fs

More info available at:

http://www.kidtherapy.org/careers

Associates in Pediatric Therapy is an Equal Employment Opportunity employer.