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Front Desk Receptionist

Job Description - Front Desk Receptionist


Imler's Poultry, Inc. is seeking a friendly, organized, and dependable Front Desk Receptionist to join our Clerical Department. This position serves as the first point of contact for visitors, customers, vendors, and employees while assisting with daily clerical and administrative operations. Responsibilities include answering incoming calls, processing daily cash sheets, maintaining accurate records, and providing general office support. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment 

  • Greet and assist visitors, customers, vendors, and employees in a friendly and professional manner.
  • Answer, screen, and direct incoming telephone calls to the appropriate departments.
  • Respond to general inquiries and provide excellent customer service.
  • Complete and process daily cash sheets accurately and in a timely manner.
  • Review cash sheet information for accuracy and report any discrepancies to management.
  • Maintain accurate financial and clerical records related to daily cash sheet processing.
  • Receive, sort, and distribute packages and deliveries.
  • Perform general clerical duties, including filing, scanning, copying, data entry, and document organization.
  • Assist the Clerical Department with daily administrative tasks and paperwork.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Communicate effectively with employees, supervisors, customers, and management.
  • Handle confidential company and financial information with professionalism and discretion.
  • Assist with additional clerical responsibilities as needed to support daily business operations.

Perform other duties as assigned by management 


Requirements

  • High school diploma or GED required.
  • Previous receptionist, clerical, administrative, or customer service experience preferred.
  • Experience with cash handling, cash reconciliation, or financial recordkeeping preferred.
  • Basic mathematical skills and ability to accurately process financial information.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask, prioritize responsibilities, and meet deadlines.
  • Professional, friendly, and dependable demeanor.
  • Ability to work independently and collaboratively within the Clerical Department.
  • Strong problem-solving skills and willingness to assist with various office responsibilities.
  • Ability to maintain confidentiality when handling sensitive company information.

Physical Requirements

  • Ability to sit for extended periods while performing computer and telephone work.
  • Occasionally stand, walk, bend, and lift office materials weighing up to 25 pounds.
  • Ability to perform routine office duties, including typing, filing, and operating office equipment.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Additional Expectations

  • Maintain consistent and reliable attendance.
  • Demonstrate a positive attitude and professional appearance.
  • Provide courteous and efficient service to internal and external customers.
  • Ensure accuracy and timeliness when completing daily cash sheets and clerical responsibilities.
  • Follow all company policies, procedures, and safety guidelines.
  • Support a positive and team-oriented work environment.

Equal Employment Opportunity

Imler's Poultry, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all qualified applicants and employees without regard to any legally protected status.

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities. Duties and responsibilities may be modified based on business needs.


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