Front Desk Receptionist

Primarily responsible for providing administrative assistance to assigned Community Managers which includes customer service, preparing violation letters and overall administrative duties that lead to the success of on-going projects.

Position Responsibilities:

Provides direct receptionist support to all property needs by providing the highest quality customer service to inbound callers, visitors, and vendors.
Administrative Support team member who will be responsible for distributing pool access devices and other access devices as property specific.
Filters inbound calls to determine appropriate direction.
Greets all visitors/homeowners and determines their immediate needs.
Monitors pickups/deliveries.
Scanning.
Performs other related duties as directed.
Knowledge, Skills and Abilities: Ability to multitask and prepare and process large amounts of administrative items while being detail oriented.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems.
Ability to interact and work professionally, positively and effectively with homeowners and staff at all levels.
Excellent customer service skills.
Advanced communication skills both verbally and written.
Ability to work collaboratively and cooperatively within the department as well as with other departments.
Physical Demands & Work Environment Primarily sitting in an office setting utilizing computer.
May be required to lift boxes, fill paper trays, and other minor physical office related tasks.