Front Desk Receptionist (APPLICATION RECEPTIONIST)

Join Tulsa Housing Authority and help create a better Tulsa by transforming lives and communities!

Starts at $12.60/hr

SUMMARY

The position is responsible for receptionist work at THA by assisting individuals who are or have applied for housing assistance or have other business to conduct with the Housing Authority.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides information and direction by greeting clients and visitors, answering questions, and supplying general information about the Authority by telephone or in person.


• Secures Authority premises by preventing trespassing into employees' offices by unauthorized persons.


• Informs visitors of housing services by offering brief explanations of eligibility requirements, waiting list, and applicant procedures prior to their applying for housing assistance.


• May assist applicants in completing housing assistance applications.


• Informs THA employees in a timely manner that appointments have arrived.


• Assemble application packets and general information.


• Must time and date stamp all correspondence received at the front desk.


• Screen all Public Housing applicants for outstanding balances and Ban status in computer system.


• Notify THA staff of delivery of paperwork, mail, parcels, and faxes.


• Other duties may be needed.

  EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.


• Must have a valid driver's license

Snapshot of THA’s paid benefits 

• Principal 401(k) retirement plan with 11% THA contribution; employee also may contribute


• Health plan (Blue Cross Blue Shield Oklahoma) available the beginning of the month after start date


• Life insurance - 1.5x annual salary is paid for by THA


• Twelve (12) paid holidays 


• Company paid time off December 24th – January 1st


• Annual leave accrual


• 0 – 3 years of service: 12 days per year


• 4 – 6 years of service: 15 days per year


• Sick leave accrual (12 days a year)

Additional Benefits Available for Employees:   

• Dental available the beginning of the month after start date


• Vision available the beginning of the month after start date


• Flexible Spending Account available (Individual and/or Dependent Care)


• CareATC for primary care appointments at no cost to an employee (and other family members)

E-Verify Required Notification to applicants: 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.