Front Desk Representative

Description

Front Desk Representative

Location: Palm Coast, Jacksonville Florida

* This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities! *

Description
The Concierge/Front Desk Representative serves as the first impression of the property, managing high volumes of customer interactions and resolving inquiries professionally.

Responsibilities

• Provide excellent customer service to residents, board members, vendors, and visitors.
• Answer high volumes of calls and manage customer requests.
• Monitor emergency systems and maintain building security.
• Record and resolve complaints/issues.
• Assist the property manager with assigned duties.
• Follow safety procedures and ensure a secure environment.

Requirements

 Requirements

• Strong customer service, interpersonal, and communication skills.
• Proficiency in Microsoft Office applications.
• High school diploma or equivalent.

* Reliable Transportation

* Able to work M-F in office (Full-Time)

* Go-getter attitude

* Working collaboratively with the team