Front Desk Representative

Why You Should Work For Us:

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

• Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clip boards on the front desk counter.

• Greeting patients upon arrival and informing them of any delays in clinic/wait times.

• Providing patient with all required paperwork and instructions on how to complete.

• Ensuring the patients have completed all of the required paperwork and have signed the Lifetime Authorization and HIPAA forms as well as the bottom of their Charge ticket.

• Obtaining and scanning of the patient’s photo identification and insurance card(s) into EOB Express on every visit.

• Verifying a valid authorization is present in the patient’s account in Centricity Groupcast.

• Updating any information the patient has corrected on their face sheet in Centricity Groupcast and printing a revised copy for the patient’s chart.

• Ensuring the patient’s insurance benefits have been verified within the past 90 days.

• Collecting all co-pays, deductibles, and outstanding patient balances.

• Checking in patients by arriving the appointment in Centricity Groupcast.

• Preparing all paperwork and charts for next day’s clinic.

• Assist Cashier by scheduling patient’s follow up appointments as needed.

• Ensuring clinics run smoothly by informing Supervisor of any problems or issues to ensure they are quickly resolved.

• All other duties as assigned.

• High School Diploma. 1.5 years’ experience in a medical environment.

Shift: 

Monday-Friday 8am-5pm

Advantages of this Opportunity:

Competitive salary $12.00 per hr.

Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO

Growth potential

Fun and positive work environment