Front Desk Representative

Front Desk Representative

Location: St. Augustine, Florida

* This is a very unique opportunity in the housing industry! We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities! *

MAY Management is seeking a professional, organized, and customer-focused Front Desk Representative to support daily office operations at our St. Augustine location. This individual will serve as the first point of contact for residents, homeowners, vendors, and visitors, providing a welcoming experience while assisting with administrative tasks and general inquiries. The ideal candidate is dependable, detail-oriented, and able to manage multiple responsibilities while maintaining a high level of professionalism.

Job Responsibilities

• Greet and assist visitors, homeowners, residents, vendors, and other guests in a professional and courteous manner.
• Answer incoming phone calls, respond to general inquiries, and direct calls to the appropriate team members.
• Monitor and manage incoming and outgoing correspondence, including mail, deliveries, and email communications.
• Perform general administrative duties, including data entry, filing, document preparation, and maintaining organized records.
• Assist with scheduling appointments, coordinating meetings, and supporting office activities as needed.
• Provide administrative support to management and other departments to help ensure efficient daily operations.
• Maintain a clean, organized, and professional reception area.
• Handle confidential information with discretion and maintain accurate records.
• Communicate effectively with residents, vendors, and colleagues to ensure timely follow-up on requests.
• Perform additional administrative duties as assigned.

 Job Requirements

• High school diploma or equivalent required.
• Previous experience in a front desk, receptionist, customer service, or administrative support role preferred.
• Strong verbal and written communication skills.
• Professional demeanor with a friendly, customer-service-oriented approach.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced office environment.
• Basic computer proficiency, including Microsoft Office and email applications.
• Ability to handle sensitive information professionally and maintain confidentiality.
• Dependable, punctual, and capable of working both independently and as part of a team.

* Reliable Transportation

* Able to work M-F in office (Full-Time)

* Go-getter attitude

* Working collaboratively with the team