Front Desk Representative

Benefits:

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Wellness resources

Benefits/Perks

Competitive salary

5 Day Work Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount and Services

Job Summary

DO YOU LOVE A SMALL BUSINESS?? We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking or adjusting as needed for ideal office function.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Create new patient charts

Gather insurance information

Collect copay's

Respond to faxes and emails

Contact local providers to obtain records for patients

Clean rooms

Assist our Providers if requested

Set up patients on our additional Therapy devices in office;

Hako-Med

Red Light Bed

Decompression Table

Ultrasound

Traction Device

Set up and take down our in house informational Workshops

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

One or more years of experience as a receptionist or a similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Meticulous with patient information and paperwork

Supportive of holistic healing and overall health and wellness

Patient dedicated

Supportive to all staff members as we are a small business with a close knit team