C

Front Desk Representative - Cohesive Massage Therapy

salary Salary :

$19 - 21 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Front Desk Representative - Cohesive Massage Therapy





Replies within 24 hours



Benefits:


  • 401(k)

  • Competitive salary

  • Flexible schedule




Benefits/Perks

  • Competitive salary

  • Flexible Schedule

  • Great work-life balance

  • Paid time off

  • Ongoing training

  • Employee Discount


Job Summary:
We are seeking a friendly and customer service-oriented Front Desk Representative to join our team at our thriving clinic. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations.


Key Responsibilities:

  • Greet customers as they arrive, providing a warm and friendly welcome.

  • Rebook appointments and manage client schedules to maximize office flow.

  • Answer phone calls promptly and professionally, assisting with inquiries and appointment scheduling.

  • Collect payment information and process transactions accurately.

  • Provide 5-star, white glove service to all clients, ensuring their needs are met in a courteous manner.

  • Understand and explain lymphatic massages and other treatments to clients as needed.

  • Follow protocols and instructions meticulously to maintain clinic standards.

  • Maintain great communication with colleagues to ensure efficient office operations.

  • Conduct client outreach to keep schedules full and foster strong relationships with patients.

  • Assist with treatments as required, demonstrating attention to detail and a willingness to learn.

  • Available some Saturdays as needed to support clinic operations.

  • Assist clients with paperwork, including consent forms

  • Maintain a clean and inviting environment

  • Provide general customer service and attend to the needs of customers throughout their services

Qualifications:

  • Excellent communication skills, both verbal and written.

  • Strong computer skills and proficiency in scheduling software.

  • Ability to multitask and prioritize tasks effectively.

  • Cheerful disposition and a passion for customer service.

  • Strong management skills to oversee office flow and ensure all protocols are adhered to.

  • Detail-oriented with a focus on providing exceptional care to clients.

  • Two or more years of experience as a receptionist or similar role is preferred

  • Excellent communication skills with a commitment to customer service

  • Strong work ethic and positive attitude

  • Excellent multi-tasking skills

Join our dedicated team and help us provide outstanding service to our clients! If you are a motivated individual with a passion for customer care, we would love to hear from you. 



Compensation: $19.00 - $21.00 per hour






Original job Front Desk Representative - Cohesive Massage Therapy posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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