Job Description - Front Desk Representative - Cohesive Massage Therapy
Replies within 24 hours
Benefits:
401(k)
Competitive salary
Flexible schedule
Benefits/Perks
Competitive salary
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Employee Discount
Job Summary: We are seeking a friendly and customer service-oriented Front Desk Representative to join our team at our thriving clinic. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth office operations.
Key Responsibilities:
Greet customers as they arrive, providing a warm and friendly welcome.
Rebook appointments and manage client schedules to maximize office flow.
Answer phone calls promptly and professionally, assisting with inquiries and appointment scheduling.
Collect payment information and process transactions accurately.
Provide 5-star, white glove service to all clients, ensuring their needs are met in a courteous manner.
Understand and explain lymphatic massages and other treatments to clients as needed.
Follow protocols and instructions meticulously to maintain clinic standards.
Maintain great communication with colleagues to ensure efficient office operations.
Conduct client outreach to keep schedules full and foster strong relationships with patients.
Assist with treatments as required, demonstrating attention to detail and a willingness to learn.
Available some Saturdays as needed to support clinic operations.
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications:
Excellent communication skills, both verbal and written.
Strong computer skills and proficiency in scheduling software.
Ability to multitask and prioritize tasks effectively.
Cheerful disposition and a passion for customer service.
Strong management skills to oversee office flow and ensure all protocols are adhered to.
Detail-oriented with a focus on providing exceptional care to clients.
Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Excellent multi-tasking skills
Join our dedicated team and help us provide outstanding service to our clients! If you are a motivated individual with a passion for customer care, we would love to hear from you.
Compensation: $19.00 - $21.00 per hour
My mission is clear, to change lives.
The benefits of her simple get attainable practices pull from all doctrines of medicine and wellness eastern and western. Her open-minded approach is ever evolving with the times and needs of an ever changing and developing world where we are simply just learning to live with more balance and peace so we can enjoy our family and friends and personal life on a deeper more meaningful fulfilling way.
Mission statement – To Educate and Empower Women in the World of the Unique Approach of Cohesive Lymphatic Drainage Massage Techniques. Benefiting women and mothers through life’s challenges and recovery from medical treatments, and women’s health issues while supporting women’s Wellness, recovery, and prevention. We believe that the impact of our treatment has the potential to heal families starting with helping mothers and women get the self-care, and self-love they need. Our Approach is rooted in a culture of self-love, self-care education healing both the women and their families with skillets to apply in our daily lifestyle, allowing our treatments to reach far beyond the treatments themselves.
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