Front Desk Sales Manager

Our Philosophy
At The Still Point, we believe that wellness is a necessity, not a luxury. We are not just a typical day spa; we are a welcoming healing environment focused on changing lives and building healthy communities. Located in a beautifully renovated historic home in the heart of Takoma Park, we offer holistic skincare, massage, acupuncture, and energy work. We are looking for a Front Desk Sales Manager who shares this passion and wants to help our community find balance, beauty, and renewal.

JOB SUMMARY

The Front Desk Sales Manager is a working manager position at the front desk of the spa. They are responsible for driving sales revenue in all areas: membership, retail, service, and gift cards, to meet and exceed budgeted sales goal expectations. Responsibilities include training, coaching, scheduling, receiving and pricing merchandise, taking inventory and providing a welcoming environment for our guests. 

Qualifications:  Education and Experience

• 2-4 years of management experience in a sales, spa or hospitality environment which includes training, coaching and proactively managing a small team, delegating work and providing feedback. Interest in health and wellness is strongly desired. 


• Able to be sales-driven yet genuinely guest focused with a caring approach to self-care and wellness. 


• Ability to read, write, and speak conversantly in English using correct pronunciation, spelling and grammar.


• Intermediate level computer skills with Google Drive, Word, Excel, and Gmail.


• A demonstrated passion for guest service, able to create a warm and welcoming environment while serving guests, being comfortable interacting with a wide range of people.


• Excellent organization, time management and problem solving skills with the demonstrated ability to plan and prioritize projects and workflow.

• Strong detail orientation and an ability to multitask.

• Flexibility and a willingness to work within constantly changing priorities. Ability to remain calm while problem-solving and dealing with difficult guests or team issues.