Front Desk Supervisor

Description

The award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many also showcase views of the Pittsburgh skyline. Additional amenities of our hotel in Pittsburgh, PA include a heated indoor pool & state-of-the-art fitness center. Steelhead Brasserie & Wine Bar, our reimagined restaurant, offers a trendy ambiance & exceptional cuisine, while Crafted North stands as Pittsburgh's most exciting cocktail destination.
When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.
Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.
Our associates enjoy competitive salaries and a generous benefit package including:
$750 Sign On Bonus
Associate

Referral Bonus
Performance Incentive
Medical, Dental and Vision Insurance
401(k) with Company Match
Paid vacation, sick, and holiday time
Tuition Reimbursement
Company paid STD/LTD
Company paid Group Life Insurance
Free employee meals
Hotel discounts (including friends and family discounts)
Employee Assistance Program
POSITION OVERVIEW:

Supervises and oversees the daily operation of the Front Office ensuring a smooth arrival and departure experience for guests. This leadership role effectively handles guest inquiries, issues or requests and ensures they are promptly and efficiently resolved and supports and oversees the performance of the front desk on a daily basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Source: Crescent Hotels & Resorts

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