Front Desk Supervisor - Fairfield Inn & Suites, Mansfield, MA

Fairfield Inn & Suites by Marriott hotel located in Mansfield, MA located at 50 Reservoir St. is looking for a Full -Time Front Desk Supervisor (with comprehensive benefits).

We want you to join our team at the Fairfield Inn & Suites as our Front Desk Supervisor! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

Refer someone after you join and earn up to $500 !!!

Pay: $21 - $23 Per Hour

Responsibilities:

The Front Desk Supervisor (FDS) is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The FDS assists in all areas of the hotel to achieve and maintain Fairfield Inn, and Lafrance Hospitality standards.

• Works to achieve a friendly atmosphere for fellow associates and hotel guests
• Displays exemplary performance as an example for the staff to emulate
• Performs training and revenue management strategies with the staff
• Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
• Produces accurate financial reports on time
• Ensures that policy and procedure are followed and administered consistently
• Understands local health and safety codes
• Is knowledgeable about all brand standards
• Maintains a positive, cooperative work environment between personnel and management

Schedule: Available both AM & PM shifts

Keywords: customer service, receptionist, administrative, front desk

• * Minimum 1-2 years hotel front desk experience required *
• Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
• Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
• Comfortable with hotel computer reservation systems
• Ability to teach adult learners
• Available to work a flexible schedule ( Nights & weekends )

• Full Time Benefits; Health, Dental & Vision Ins, PTO, 401k Matching
• Parental Leave
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training