T

Front Desk Team Lead

salary Salary :

$18 - 22 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Front Desk Team Lead





Responsive recruiter



Benefits:


  • 401(k) matching

  • Competitive salary

  • Employee discounts

  • Paid time off




About the Role:
Join TEEZ Hair Studio as a Front Desk Team Lead, where you'll be the first point of contact for our valued clients! This exciting role combines customer service excellence with leadership, ensuring a welcoming atmosphere and smooth operations in our vibrant salon.




Responsibilities:

  • Oversee daily front desk operations and ensure exceptional client experiences.

  • Manage appointment scheduling and coordinate with stylists for optimal workflow.

  • Assist clients with inquiries, product recommendations, and service bookings.

  • Train and mentor front desk staff to uphold our high service standards.

  • Handle cash register operations and maintain accurate financial records.

  • Maintain a clean and organized front desk area to enhance the salon's ambiance.

  • Address client concerns and feedback promptly and professionally.

  • Support marketing initiatives and promotions to drive client engagement.

Requirements:

  • Proven experience in a customer service role, preferably in a salon or spa environment.

  • Strong leadership skills with the ability to motivate and guide a team.

  • Excellent communication and interpersonal skills to foster client relationships.

  • Proficient in scheduling software and basic financial management.

  • Ability to multitask and thrive in a fast-paced environment.

  • High school diploma or equivalent; additional education in business or hospitality is a plus.

  • Passion for the beauty industry and a commitment to client satisfaction.

  • Positive demeanor and a professional appearance that reflects our brand.



**This is not a job for a hair stylist wanting to work behind the chair, but having hair salon experience is a huge plus!
About Us:
TEEZ Hair Studio has been a beloved part of the Highland Village community for over a decade, offering top-notch hair services in a friendly and creative environment. Our clients love us for our talented stylists and personalized service, while our team enjoys a supportive culture that encourages growth and creativity.



Compensation: $18.00 - $22.00 per hour



We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.








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