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Front Desk/Concierge

salary Salary :

$18 - 20 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Front Desk/Concierge



The Concierge at New Albany Country Club will be responsible for providing exceptional customer service to members and guests.


Responsibilities:



  • Greet and assist members and guests upon arrival

  • Answer incoming calls and address inquiries

  • Coordinate transportation services for members

  • Coordinate our private dining room rentals for meetings and meals

  • Provide information about club services, amenities, and events

  • Organize and complete daily reports

  • Coordinate dining reservations and manage online registration for member events

  • Coordinate and bill on-site member services as well as those provided by preferred vendors

  • Track inventory of print marketing materials and create information packets

  • Review and edit marketing materials for print and digital use

  • Courteous initiation and direction of all inbound calls

  • Other duties as assigned


Requirements:



  • Previous hospitality customer service experience

  • Previous office administration experience

  • Excellent interpersonal, verbal, and written communication skills

  • Detail-oriented

  • Ability to work in Microsoft Excel, Outlook, Word

  • Ability to multi-task in a fast-paced environment and remain calm under pressure

  • Must be able to work some evenings, weekends, and holidays


Benefits:



  • Competitive hourly compensation of $18.00 - $20.00 paid bi-weekly

  • Health, Dental, and Vision are available upon the first day of employment

  • 401k plan with company match

  • Free employee meals and parking

  • Employee longevity program

  • Vacation, sick, and personal days


About the Company:


New Albany Country Club is a prestigious establishment located in New Albany, OH. We pride ourselves on delivering a high-quality experience to our members and guests.


 




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