Front Desk/Patient Liaison (Fulltime and PRN)

Texas Regional Clinic & Regenerative Medicine is a safe, reliable, state of the art medical office with the benefits of convenient parking, expedited registration, and a dedicated staff of knowledgeable healthcare professionals. TRC offers a broad range of specialties ranging from pain management to aesthetics. Working with a diverse team of highly qualified physicians, TRC eliminates the need to visit one doctor’s office after the other; our team of specialists will work together for a superior streamlined & customized treatment plan that will get you back to looking your best and feeling your best. Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives.

Responsibilities:

· Greeting and Assisting Patients with the Check in process and verifying that patient information is complete and accurate

· Maintain patient accounts by obtaining, recording, and updating personal and financial information, while following all applicable HIPPA Laws and regulations.

· Ensure referral is obtained by doctor’s office and that it matches the appointment, verify exams and obtain authorizations as need be.

· Screening patients to ensure correct preparation was taken, such as npo, full bladder, etc.

· Schedule walk-in patients with a doctor’s order as needed.

· Collecting copays, coinsurance and deductibles; balancing of daily deposits.

· Contact company couriers for transporting patients upon completion of exam.

· Assisting medical records, verifications and scheduling departments when necessary.

· Support sales team and management with patient and customer issues.

Any other tasks or Office Duties that may be necessary and keeping lobby area clean and organized

JOB REQUIREMENTS:

We're looking for dependable and professional candidates with at least 1 year of recent medical/radiology office work experience, computer skills, a High School Diploma, medical terminology knowledge, and working knowledge of insurances (PPO’s, HMO’s insurances) and Exa software knowledge is a plus but not a requirement. Applicants will also need the ability to multi-task, possess EXCELLENT customer service skills, display great communication skills, and provide strong attention to detail with the ability to exhibit empathy towards patients and referring physicians.

We offer benefits including: medical / dental / vision coverage, paid time off, observed holidays, inter-company transfer opportunities, and a host of other perks!