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Front House Team Member

Job Description - Front House Team Member

We are looking for a dependable and customer-focused Front of House Team Member to join our retail team. This role is responsible for creating a welcoming environment for customers, assisting with purchases, maintaining store appearance, and ensuring a positive shopping experience from the moment guests walk in the door.



Key Responsibilities:




  • Greet customers promptly and provide friendly, professional service




  • Process transactions accurately using the point-of-sale system




  • Maintain a clean, organized, and well-stocked sales floor




  • Help keeping display bins clean and assist with restocking inventory (as needed)




  • Follow company policies and procedures regarding sales, returns, and customer service




  • Work collaboratively with team members to meet store goals




  • Address customer concerns and escalate issues to management when necessary





Qualifications:




  • Previous retail or customer service experience preferred but not required




  • Strong communication and interpersonal skills




  • Ability to work in a fast-paced environment




  • Dependable with a strong work ethic




  • Comfortable standing for extended periods.




  • Flexible availability, including evenings and weekends



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