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Front of House Assistant Manager

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Job Description - Front of House Assistant Manager

Massanutten Resort


Join Our Team!


Are you a hospitality professional who thrives in a guest‑focused, fast‑paced environment? We are seeking a Front of House Assistant Manager who will support the General Manager with daily restaurant operations, including restaurant set‑up and break‑down. Oversees day‑to‑day activities to ensure a smooth, efficient operation and an outstanding guest experience. Serves as a knowledgeable resource for guests by providing information about the resort and the surrounding area, while consistently upholding safety, sanitation, and quality standards.

 



  • Excellent written and verbal communication skills

  • Strong attention to detail and organizational skills

  • Excellent customer service skills

  • Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)

  • Strong understanding of ABC regulations

  • Previous food and beverage management experience

  • Must be at least 21


Preferred



  • Serve safe certification

  • Understanding of profit and loss statements

  • Understanding of labor reports

  • Beer, wine, and liquor knowledge


Typical Schedule


Days:


Full availability required, including mornings, nights, weekends, and holidays


Hours:


Scheduling needs will vary based on business demands.  Minimum scheduling requirement of 40 hours per week.


Core Responsibilities



  • Assist the general manager in upholding standards of customer service, ABC regulations, food quality and presentation, and daily operations of the restaurant

  • Assist general manager in maintaining company culture including training and development of new and existing employees and ensuring an effective feedback loop between management and employees

  • Maintain inventory control, including ordering of products as assigned by the general manager from distributors

  • Actively participate in problem-solving as it pertains to maintaining business flow  

  • Involve supervisors in the process of implementation. 

  • Maintain a culture of improvement and achievement through consistent measurement, analysis, and recognition

  • Other duties as assigned by management


For more information, please contact us at 540-437-3372 or [email protected].

Original job Front of House Assistant Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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