Front of House (FOH) Director

Front of House (FOH) Director

The Front of House (FOH) Director is responsible for leading all guest-facing operations

and team members. This role ensures an exceptional guest experience by developing

leaders, upholding brand standards, and creating a positive, high-energy culture aligned

with Chick-fil-A values.

What You’ll Do

• Lead and develop FOH leaders and team members
• Oversee daily FOH operations including dining room, drive-thru, and mobile orders
• Campion a remarkable guest experience in all FOH areas
• Ensures that speed of service, order accuracy, and hospitality standards are met
• Maintain brand, food safety, and operational standards
• Manage and reduce waste
• Partner with Back of House (BOH) leadership to ensure smooth operations
• Handle guest recovery and escalations with care and professionalism
• Creative a positive, encouraging, and high performing team culture
• Complete additional duties as directed by leadership

What We’re Looking For

• Previous leadership experience in hospitality or restaurant operations
• Passion for developing people and building strong teams
• Strong communication and follow-through
• Organized, dependable, and detail-oriented
• Ability to lead in a fast paced, high-volume environment
• Passion for guest service and team culture
• Attention to detail and problem-solving skills
• Alignment with Chick-fil-A values and culture

Schedule

• Part-time or full-time positions available
• Flexible availability, including mornings, evenings, and weekends
• Guaranteed Sundays off

Compensation & Benefits

• Company-provided uniforms and non-slip shoes
• Annual sick leave
• Scholarship opportunities
• Leadership development and training
• 401(k) eligibility upon vesting
• Health insurance eligibility upon vesting
• Daily Meal Allocation

Work schedule

• Monday to Friday
• Holidays
• Day shift
• Weekend availability