FRONT OF HOUSE / FOOD RUNNER

Description

Company Statement

AyurPrana is an innovative young company founded on the belief that Ayurveda and ancient healing wisdom have the power to transform lives. Under the guidance of Vasant Lad, BAM&S, MASc, Ayurprana offers health coaching, interactive webinars, and impactful online educational courses to help people live optimally. Ayurprana is now opening a facility called So-Hum Mountain Healing Resort, that will help facilitate healing at all levels for an individual to release body work, detox panchakarma therapies, and educational class (yoga, breath work, meditation, nutrition, etc…) to help support an individual in his / her healing process. 

Nestled in the heart of the Blue Ridge Mountains, Sohum Mountain Healing is a space where nature and ancient wisdom come together to create transformational experiences. We offer healing experiences that promise to rejuvenate the mind, body, and spirit. Guest can spend their days immersed in the timeless wisdom of Ayurveda and Yoga to allow themselves a space to reflect, heal, and awaken to a greater sense of Self. 

Position Statement

The Front of House / Food Runner will serve as a food runner, responsible for delivering culinary creations from the kitchen to the guests’ tables. This role involves coordinating with kitchen staff, ensuring accurate orders, and maintaining food quality during transit. With attention to detail, this role will verify dish presentation and garnishes before serving. Efficiency and clear communication ensures contribution to seamless service and a positive dining experience. This position requires teamwork in order to collaborate effectively with both front of house and kitchen teams. Commitment to precision enhances the overall satisfaction of our valued guests.

Primary Duties

• Foster the SoHum Mountain Healing culture
• Passion and commitment to the business at an ownership level
• Ensure compliance with business standards and procedures
• Maintain effective and open communication
• Foster teamwork 
• Must possess high energy, professionalism and confidence every day and in every way
• Be highly motivated and enthusiastic
• Ability to work efficiently in fast-paced environments
• Team player attitude for smooth collaboration with staff
• Attention to detail to verify dish accuracy and presentation
• Commitment to maintaining food quality and guest satisfaction
• Effective communication skills for coordinating with kitchen and servers
• Ability to access and accurately input computer information
• Must be capable to successfully prioritize, delegate, organize and multi-task 
• Ability to effectively display a high level of patience with clients in highly charged times
• Interact positively with guests and take action to resolve issues to maintain high guest satisfaction
• Greet guests immediately with a friendly and sincere welcome
• Ensure orders are accurate and presentable before they leave the kitchen, including wiping rims if necessary
• Coordinate pickups so everyone at the table is service food at the same time
• Check accuracy of orders
• Add garnishments if necessary
• Respond with appropriate action to guest’s requests and provide accurate information
• Must maintain a safe working environment through ongoing compliance of safety guidelines
• Treat clients, guests, associates, vendors and co-workers with professionalism and respect at all times
• Comply with attendance rules and be available to work on a regular basis
• Professional and concise written and verbal communication skills 
• Perform other tasks that are deemed necessary to the success of the retreat center and the associates

Requirements

Qualifications:

• Experience with food prep and serving
• Ability to multitask
• Attention to detail
• Passion for health and wellness
• Commitment to excellence and high standards 
• Must possess high energy, professionalism and confidence every day and in every way
• Desire and ability to work in a team and communicate effectively with clients and staff
• Deep desire for health and wellness. Knowledge or experience in Plant Based cooking preferred
• Possess a courteous and tactful demeanor when speaking with clients and associates
• Ability to give and receive feedback respectfully and gracefully
• Practice sensitivity of oneself and the client’s boundaries 

Physical Requirements - (not limited to)

• Must be able to lift, push, pull, and carry up to 75 lbs.
• Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
• Must be able to recognize, register, and respond visually to color and depth perception.
• Must be able to communicate verbally and in writing. 
• Must be able to work indoor, outdoor, in extreme heat and cold.
• Must be able to work around moderate noise level.