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Front of House Leadership Team

Job Description - Front of House Leadership Team

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Discounted meals
  • Flexible scheduling (and always closed on Sundays!)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay
  • Eligible for Medical, Dental and Vision insurance
  • Eligible for Life, Accident and Critical Illness insurance   
  • Access to Employee Assistance Program
  • PerkSpot Discount Program 

Front of House Leadership Team Responsibilities:

  • Participating operationally in the day-to-day activities of a high-volume fast-paced restaurant
  • Honoring and encouraging others to honor the Chick-fil-A Corporate Purpose and the vision of Chick-fil-A Carraway Village
  • Multitasking quickly, yet thoroughly
  • Being team-oriented, adaptable, dependable, with a strong work ethic
  • Communicating effectively with guests and Team Members
  • Offering the team encouragement to stay true to our 2nd Mile Service goals.
  • Offering immediate and respectful responses to guest needs.
  • Setting the tone for the shift and serving as a positive role model to the entire team.
  • Opening and/or closing the store and leading shifts.
  • Counting drawers and finalizing day.
  • Remaining committed to learning new tasks and excelling in new roles.
  • Adhering to Chick-fil-A rules and dress code at all times
  • Observing health and sanitation guidelines
  • Contributing to the fun, fast-paced work environment

Qualifications and Requirements

  • Authorized to work in the US
  • Reliable transportation
  • Proficient in English
  • Ability to multi-task, problem-solve and remain calm under pressure
  • Excellent attention to detail
  • Basic mathematic and cash-handling skills
  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

  • Monday to Friday
  • Weekend availability

Benefits

  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • 401(k) matching
  • Referral program
  • Employee discount
  • Paid training
  • Paid time off
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