Front of House Manager

Front of House Manager @ Point 9 – Andover, KS
Job Type: Full-Time | Hourly | Benefits Eligible

About Us:
Point 9 is an recently-opened upscale trailside eatery nestled in the heart of Andover, KS. We’re already making a name for ourselves with our elevated menu, craft cocktails, and relaxed yet refined atmosphere. With a focus on quality ingredients, thoughtful service, and a welcoming environment, Point 9 is the go-to destination for locals and trail-goers alike. We are seeking an experienced and energetic Front of House Manager to lead our service team and uphold our high standards for hospitality and guest experience.

Position Summary:
The Front of House Manager will be responsible for overseeing daily front-of-house operations, ensuring smooth service, supporting and developing team members, and maintaining a strong guest-centric culture. This role requires a hands-on leader with exceptional communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities:

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  Work with Operations Manager to lead and supervise the host, bar, and serving staff to ensure a seamless and enjoyable guest experience

  
  


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  Train and manage FOH team members; provide coaching and accountability to uphold service standards

  
  


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  Oversee daily floor operations, coffee bar service, and table management to maximize flow and guest satisfaction

  
  


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  Address and resolve customer inquiries or complaints promptly and professionally

  
  


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  Work closely with the Operations Manager, Executive Chef, and BOH team to coordinate service and menu changes

  
  


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  Maintain cleanliness, safety, and presentation standards across all FOH areas

  
  


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  Oversee inventory and supply needs for FOH operations, including bar and dining areas

  
  


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  Assist with onboarding and ongoing team development

  
  


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  Monitor labor costs, sales performance, and service metrics to drive profitability and efficiency

  
  

Qualifications:

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  2+ years of experience in restaurant management or a supervisory FOH role, preferably in a high-volume or upscale setting

  
  


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  Strong leadership and interpersonal skills with the ability to motivate and inspire a team

  
  


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  Excellent problem-solving, multitasking, and organizational skills

  
  


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  Knowledge of food and beverage service standards, including bar operations

  
  


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  Familiarity with POS and reservation systems (e.g., Toast)

  
  


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  Availability to work weekends, and holidays as needed

  
  

What We Offer:

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  Competitive compensation based on experience

  
  


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  3 Health Insurance Plan options through Blue Cross Blue Shield

  
  


• Dental and Vision Insurance available 


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  Opportunities for performance-based bonuses 

  
  


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  Paid time off and staff discounts

  
  


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  Supportive team environment and opportunities for growth

  
  


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  A chance to be part of a unique and growing local destination

  
  

Apply today and start a new chapter in your restaurant career!