Tacocina is a taco stand from Union Square Hospitality Group, located in Williamsburg’s Domino Park. We serve tacos, margaritas, and more in a laid-back, lively setting overlooking the East River.
Who you are:
The Front of House Manager provides leadership and hands-on support to culinary and service operations, including actively contribute to ensure consistently phenomenal service, including best-in-class culinary and beverage programs. The Front of House Manager will educate and support the Tacocina team to create the best experience for all guests and the best work environment and experience for all employees.
What you’ll do:
Cultivate a culture of authentic hospitality for all stakeholders that supports our business objectives and growth
Exhibit expert knowledge and execution of the beverage and kitchen stations
Be a champion of Enlightened Hospitality to our guests for in-store and digital orders, ensuring that the experience leaves them raving both during and after their visit or order
Maintain excellence and cleanliness of the store, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service
Continuously provide support to all staff and actively participate in the cycle of service as needed
Field inquiries for, plan, and execute contracted group events
Place orders and manage inventory for food, beverage, CGS, paper goods
Collaborate with the marketing team on both long term initiatives and short term projects
Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedures when necessary
Ensure that the Payroll process is completed accurately, on time, and according to business/accounting procedures
Ensure DOL/Health Department compliance as it pertains to the operation
Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
Consistently looks for internal and external opportunities to build our growing team
What we need from you:
2+ years of management experience in a similar environment
Excellent verbal & written communication
Understanding of Microsoft Office applications (Excel, Word, Outlook, etc.)
NYC Dept of Health and Mental Hygiene Food Protection Certificate holder
English fluency and Spanish preferred
What you’ll get from us:
At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Front of House Manager, you’ll enjoy:
Competitive pay and bonus potential: Annual compensation of $70,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.
Putting Enlightened Hospitality into Practice
Integral to our culture are our six behaviors. Our behaviors guide how we work together.
We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
Center the salt shaker with an unwavering commitment to excellence and the values that matter most
Write a great next chapter. The road to success is paved with mistakes well-handled
Bring a charitable assumption and err on the side of generosity
Leave our campsite better than we found it; always responsible for the impact of our wake
*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
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