Front of House Manager

The Front of House Manager at Hidden Valley Country Club is responsible for the execution of all catering events and member-facing events, while providing day-to-day leadership for Front-of-House (FOH) service operations. This role is a hands-on operational leader focused on execution, staffing, service standards, and consistency across events and daily bar operations.

This position includes sales, pricing, and contract negotiation responsibilities.

Essential Duties & Responsibilities

Catering & Event Execution

• Execute all currently contracted outside catering events to completion


• Serve as the primary operational point of contact for booked events post-contract


• Ensure event timelines, staffing plans, and service standards are met


• Coordinate with culinary, bar, golf, and facilities teams for seamless execution


• Oversee event-day setup, service flow, and breakdown

Member Event Leadership

• Plan and execute member-facing events, including:




• Golf tournaments


• Bingo and social programming


• Member-targeted activations and Club events




• Collaborate with Club leadership to ensure events align with:




• Club culture and brand


• Budget parameters


• Operational capacity




• Lead on-site execution and post-event follow-up

Front-of-House Operations

• Create and manage the FOH bar and event service schedule


• Ensure appropriate staffing levels based on volume and service standards


• Lead FOH associates during events and peak service periods


• Reinforce professionalism, hospitality standards, and accountability

Inventory & Cost Awareness

• Manage FOH beverage and service inventory


• Monitor usage, waste, and ordering cadence


• Support cost control efforts through organization and discipline

Team Leadership & Training

• Provide daily leadership to FOH service staff


• Train, coach, and reinforce service expectations


• Communicate performance feedback and staffing needs to management

Qualifications & Experience

• Event execution and FOH leadership experience in hospitality, club, or resort environments


• Strong organizational, scheduling, and communication skills


• Proven ability to lead from the floor and manage multiple priorities


• Service-oriented mindset with cost awareness


• Comfortable working nights, weekends, and event-driven schedules

Key Success Indicators

• Events executed cleanly, on time, and within scope


• Consistent FOH scheduling and service standards


• Positive member and guest feedback


• Clear ownership and accountability across events and bar operations


• Reduced operational friction between departments