Front of House Manager

Chick-fil-A Front of House Manager

Are you looking for a fun, loving workplace where teamwork and leadership thrive? Do you want to be part of a highly motivated team that values your growth and community impact?

Join Chick-fil-A as a Front of House Manager and experience an opportunity to develop your leadership skills in a positive, people-focused environment. This locally owned restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding.

Why You'll Love This Role

• Be a key leader in a fast-growing, exciting restaurant
• Work in a supportive, enthusiastic team atmosphere
• Gain valuable management experience in the Food & Beverage industry
• Make a positive impact in your local community

Perks & Benefits

• Flexible schedule to balance work and life
• Paid time off
• Employer health insurance contribution
• Break meal allowance
• Paid breaks
• FREE college education
• Scholarship opportunities
• Discounts at multiple retailers through PerkSpot

Manager Responsibilities

• Daily Operations: Open and/or close, lead excellent shifts, be a trusted key holder.
• Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences. Provide real-time feedback, conduct training sessions, and support team development.
• Excellent communication skills, both written and spoken
• Guest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally.
• Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth.
• Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met or exceeded. Maintain a clean, organized, and compliant FOH environment.
• Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies.

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USA

Ready to join our team? Apply now and start your exciting journey with Chick-fil-A!

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Employee discount
• Paid training
• Other