Front of House Supervisor

Front of House Shift Supervisor (Full-Time)

Location: Chick-fil-A Kent Island

Schedule: Full-Time (including evenings and weekends)

About Chick-fil-A

At Chick-fil-A, we are committed to serving our guests with excellence and creating a welcoming, community-focused environment. Our team thrives on strong values, leadership, and a passion for service. As a Front of House Shift Supervisor, you will play a vital leadership role in maintaining our standard of operational and guest service excellence.

Job Summary

As a Front of House Shift Supervisor, you will lead the front-of-house team during shifts, ensuring smooth operations, outstanding guest experiences, and a positive, productive team environment. You will be responsible for shift execution, team support, problem-solving, and helping drive Chick-fil-A’s culture of service and hospitality.

Key Responsibilities

• Supervise and coordinate front-of-house team members during assigned shifts
• Ensure excellent customer service is being provided at all times
• Lead opening and/or closing duties, including cash handling, reporting, and cleanliness checks
• Train and coach team members on best practices and uphold operational standards
• Handle guest concerns with professionalism and a solution-oriented mindset
• Communicate with leadership and kitchen supervisors to maintain efficient operations
• Uphold food safety and sanitation standards
• Support a positive and collaborative team culture
• Foster a sense of urgency while maintaining quality and friendliness

Qualifications

• Must be at least 18 years old
• Previous Chick-fil-A or restaurant experience preferred but not necessary
• Strong leadership, communication, and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Available to work a flexible schedule, including mornings, evenings, and Saturdays
• A servant leadership mindset and a heart for hospitality
• Reliable, punctual, and professional in conduct and appearance

Perks & Benefits

• Sundays off
• Free meals during shifts
• Leadership development and advancement opportunities
• A positive, values-based work culture
• Uniforms provided

Work schedule

• 8 hour shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• 401(k) matching
• Employee discount
• Paid training