Role Overview - Front of House Team Member

Our FOH team is the heart of the guest experience. From a warm smile to a simple moment of kindness, our front-line team members create the hospitality Chick-fil-A is known for. While you’ll work directly for an independent Owner/Operator, you’ll also gain valuable experience in communication, teamwork, leadership, and customer service that helps you grow both personally and professionally.

Front of House Team Members help ensure every guest feels welcomed, cared for, and appreciated from the moment they arrive to the moment they leave.

Availability Requirements

• Minors (15–17): Available at least one weeknight plus Friday & Saturday
• Full-Time: 35–45 hours/week, must be available for at least 4 opens/closes per week
• Part-Time: 15–25 hours/week, must be available for at least 3 opens/closes per week
• Shift Windows: Day 5 AM –5 PM | Night 2 PM –11 PM
• Flexibility: Schedules may vary to support the team during peak times
• Compliance: All schedules follow labor laws for minors

Why Join Our Team:

• FREE meals every shift — because great food fuels great work + off-shift DISCOUNT!
• Competitive pay with opportunities for raises and performance-based bonuses
• A fun, supportive workplace where you are recognized, celebrated, and able to thrive
• Flexible scheduling that fits your life — plus Sundays off to rest and recharge
• Hands-on learning from an experienced Operator and Restaurant Leadership Team
• Intentional growth and development to support your professional goals
• Clear career advancement pathways — from Team Member to Director or even becoming a future Chick-fil-A Owner/Operator
• Professional Development Dollars
• Access to Team Member Scholarships to support your educational journey
• Access to an exclusive discounts and perks program for shopping, travel, entertainment, and more
• Access to wellness benefits
• Access to Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources

Key Responsibilities:

• Provide an exceptional dining experience for every guest
• Deliver signature Chick-fil-A hospitality with warmth and positivity
• Ensure food is served accurately, promptly, and with excellent quality
• Maintain a clean, organized, and welcoming front-of-house environment
• Assist guests with questions, concerns, or special requests
• Work collaboratively with teammates to support smooth service
• Follow Chick-fil-A policies, procedures, and dress code standards

What You Bring To The Team:

• A dependable, upbeat attitude
• A heart for serving and connecting with others
• Strong interpersonal and customer service skills
• Attention to detail and the ability to stay organized
• A collaborative spirit that elevates the team
• Flexibility in scheduling during peak business hours

Join our Chick-fil-A family and be part of something special!

Location: Chick-Fil-A New Philadelphia, 140 Bluebell Dr SW New Philadelphia, OH 44663

Apply today and take the first step towards an exciting career!

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Employee discount