Front Office

Description

SUMMARY OF POSITION

Join our dynamic team as a Front Office Receptionist, where you will be the first point of contact for our patients. In this role, you will ensure a warm and professional welcome, manage front office operations efficiently, and support administrative tasks to maintain a smooth office flow. If you are organized, personable, and thrive in a fast-paced environment, we invite you to contribute to our success and create a positive experience for all who engage with our company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Greeting and welcoming patients as they arrive at the front desk.

· Answer and forward incoming phone calls in a professional manner.

· Complete registration and check-in/out processes in a clinical setting.

· Has proficient knowledge and understanding of patient registration and scheduling processes using the current electronic medical record.

· Schedules patient appointments and coordinating appointments with other facilities. 

· Performing other duties as assigned.

To perform this job successfully, an individual must be able to perform each of the above-listed essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS
· Strong verbal and written communication skills

· Ability to handle sensitive information with discretion

· Strong attention to detail and problem-solving skills

· Ability to work in a fast-paced environment

· Patient-focused with a friendly and professional demeanor

Requirements

QUALIFICATIONS

Minimum education:  High School Diploma/GED 

Preferred:  Two-year experience as medical receptionist

Bilingual Skills Preferred; Compensation Available