Front Office

Front Desk and Patient Liaison

Preferred Location: Dallas, TX (12840 Hillcrest Plaza)
Employment Type: Full-Time (Mon – Fri)

Looking for a place where you can make a difference and feel like you belong?

Are you passionate about delivering exceptional patient care? Join us at Prime Diagnostic Imaging, part of the Diagnostic Imaging Centers of Texas (DICOT) family, and be a vital part of our mission to empower patients with the answers they need to take control of their health.

What We Offer:

• Competitive Pay
• Career Growth Opportunities
• Comprehensive Benefits Package
• 401K Match
• Learning-Focused Culture
• Commitment to Exemplary Patient Care
• Access to Advanced Imaging Technology
• A Job You’ll Love

What You Will Do:

• Greet and check in patients, ensuring accurate and up-to-date information.
• Manage patient records, referrals, and authorizations.
• Schedule appointments and assist with walk-ins.
• Handle copay collections and balance daily deposits.
• Maintain a clean and welcoming lobby environment.

What You Bring:

• 1+ year of experience in a medical or radiology office setting.
• High School Diploma or equivalent.
• Solid understanding of medical terminology and insurance plans (PPOs, HMOs).
• Proficient computer skills (experience with Metiformatix is a plus).
• Strong multitasking, communication, and customer service abilities.
• Keen attention to detail and empathy for patients and physicians.
• Fluent Spanish language skills (required).

About Us:

Prime Diagnostic Imaging is a trusted leader in outpatient radiology, providing advanced diagnostic services with a focus on delivering quick, accurate results and compassionate patient care. Our comprehensive services include:

• MRI
• CT (CAT Scan)
• Ultrasound
• X-Ray
• Nuclear Medicine
• Arthrography
• Myelography

With 17 locations and growing, the DICOT family serves communities in Houston, Dallas/Fort Worth, Corpus Christi, Beaumont, and surrounding areas. We are dedicated to innovation, excellence, and improving lives through state-of-the-art imaging and exemplary care.

EEO Statement:
Diagnostic Imaging Centers of Texas provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any type, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trai