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Front Office

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Job Description - Front Office

✨ Join the Arkansas Family Dental Team – Where Your Career and Patients Matter! ✨



Arkansas Family Dental is looking for motivated and compassionate Front Office Team Members to join our growing team. This role is essential to creating an exceptional patient experience and ensuring our office runs smoothly each day.



At Arkansas Family Dental, we believe in hiring great people and helping them grow. Rather than hiring for just one position, we are looking for talented individuals whose strengths may fit best in roles such as Insurance Specialist, Scheduling Specialist, or Treatment Plan Specialist.



If you enjoy helping patients, staying organized, and working in a positive, fast-paced team environment, we would love to meet you and find the role where you will thrive.



Responsibilities may vary depending on the role you are placed in and may include:




  • Greeting patients and creating a welcoming experience

  • Answering phones and assisting patients with questions or scheduling needs

  • Scheduling and confirming patient appointments

  • Verifying insurance benefits and assisting with patient accounts

  • Communicating with patients regarding treatment, appointments, and office policies

  • Collecting payments and assisting patients with financial questions

  • Maintaining accurate patient records and documentation

  • Coordinating with doctors, assistants, and hygienists to ensure smooth patient flow

  • Assisting with daily administrative and operational tasks

  • Supporting team members across the front office when needed



What We’re Looking For



  • Friendly, professional, and patient-focused attitude

  • Strong communication and customer service skills

  • Organized and detail-oriented

  • Ability to multitask in a fast-paced environment

  • Team player who enjoys working with others

  • BILINGUAL PREFERRED



Dental or healthcare office experience is preferred but not required.



Job Type: Full-time


Expected hours: 36 – 40 per week



Benefits:



  • 401(k)

  • 401(k) matching

  • Employee discount

  • Health insurance

  • Life insurance

  • Vision insurance

  • Paid time off

  • Incentives & Bonuses

  • Owner-Operated - A leadership team that truly cares.



Join Arkansas Family Dental and help patients move forward with life-changing dental care.


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