Front Office Administrative Assistant

Description

LIFE AT PACIFIC LIFESTYLE HOMES

Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder – we are dedicated to BUILDING BETTER LIVES. From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact. 

JOB MISSION

Garrette Custom Homes is looking for a highly organized and professional Front Office Administrative Assistant to be the welcoming face and operational backbone of our office. In this vital role, you will be responsible for ensuring smooth front-office operations, managing all incoming communication, providing top-tier telephone and customer support, and assisting with a variety of administrative tasks and special projects. Your attention to detail, positive attitude, and strong multitasking skills will help support our team in Building Better Lives. 

WHY WORK HERE

BENEFITS

• Company supported medical, dental and vision benefits for employees and families 
• Participation in our 401(k)-retirement savings plan with Company contributions 
• New home discount 
• 120 hours of paid time off for the first year 
• Seven paid holidays 
• Paid volunteer hours 
• Employee Recognition Program 
• Employee Referral Bonus - Up to $1,000 
• Engaging company culture – Including our annual “Ferris Bueller’s Day Off” 
• And much more! 

OUR CULTURE / VALUES

At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one-on-one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have.

Build your career at Pacific Lifestyle Homes, where we are committed to the idea that a skilled team can build homes and communities that withstand the test of time. Picture yourself driving by our neighborhoods a decade from now, brimming with pride knowing you played a vital role in their creation. Do not miss the opportunity to make a lasting impact with us! 

For additional information about Pacific Lifestyle Home’s Company Culture and how it can enrich your career, we invite you to view the video at the following link: https://youtu.be/Hud-5EsJ2fw 

WORK ENVIRONMENT

We have an in-person work culture with a general work schedule of 8:00am – 5:00pm.

Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder. 

Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process.

We are proud to be an Equal Opportunity Employer.

Requirements

JOB RESPONSIBILITIES:

• Customer Communication – Professionally greeting design studio appointment customers, vendors and other office visitors.
• Telephone Support – Answer main phone line calls in a professional and expeditious manner. 
• Administrative Services – Misc. reports, research, creating and updating spreadsheets, event coordination, developing presentations and other misc. projects.
• Marketing Support – Manage Marketing projects, pricing updates, sales collateral as needed.
• Design Studio Support – Main point of contact for design studio support including, but not limited to, food and beverage supplies, general cleaning and organization, customer gift bags, post appointment customer surveys and other misc. projects.
• Sales Model Support – Main point of contact for New Home Sales Consultants' model home needs including, but not limited to, food and beverage supplies, pricing and marketing materials, spec palette box updates and other misc. projects.
• Special Projects – Willingness to take on new, special projects for all departments within the company as needed.
• Customer Service - Provide exceptional customer service for all external and internal customers.
• System Administrator – Act as system administrator for our Fluent home security systems. Assist with any other assigned system needs.
• Strategic Priorities – Complete Quarterly Strategic Priorities

JOB REQUIREMENTS:

• Welcoming and personable; demonstrates outstanding customer service skills.
• Proficiency with MS office suite; emphasis on Word, Excel and PowerPoint.
• Strong organizational and multi-tasking skills while maintaining accuracy.
• Interest in new projects and learning opportunities.